Refund policy
Refund & Return Policy:
At AvoraSphere, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to make it right.
Return Window You may request a return within 14 days of receiving your order. Requests submitted after this period will not be eligible for a refund.
Eligibility Requirements:
To qualify for a return, your item must meet the following conditions:
Unused and in its original condition
Returned in its original packaging
Accompanied by valid proof of purchase
Return Shipping: Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be issued to your original payment method within 5–7 business days.
Non-Refundable Items:
The following items are not eligible for a refund:
Items showing signs of use or damage not caused during delivery
Items returned without original packaging
Contact Us For return or refund inquiries, please reach out to us at avorasphere@gmail.com. We aim to respond within 1–2 business days.